Technical Support Services

Here is a list of technical support services I offer, please contact me to discuss your specific needs.

  1. Operating System Troubleshooting:
    • Assisting users with common issues related to Microsoft Windows, such as startup problems, software errors, and system crashes.
  2. Software Installation and Configuration:
    • Helping users install and set up Microsoft Office Suite, antivirus software, web browsers, and other applications on their computers.
  3. Microsoft Office Support:
    • Providing guidance on using Microsoft Word, Excel, PowerPoint, Outlook, and other Office applications for basic tasks like creating documents, spreadsheets, presentations, and managing emails.
  4. Email Configuration and Support:
    • Assisting users with setting up and troubleshooting email accounts in Microsoft Outlook or other email clients, including configuring server settings and resolving common email errors.
  5. Internet Browser Support:
    • Offering assistance with configuring and troubleshooting Microsoft Edge, Internet Explorer, or other web browsers for optimal performance and resolving issues related to browsing, downloading, or accessing websites.
  6. Device Driver Installation and Updates:
    • Guiding users through the process of installing or updating device drivers for hardware components like printers, scanners, graphics cards, and network adapters to ensure compatibility and stability.
  7. Security Software Guidance:
    • Educating users on installing and using Microsoft Defender Antivirus or other security software to protect their computers from malware, viruses, and online threats.
  8. Data Backup and Recovery Assistance:
    • Providing instructions on how to back up important files and folders using built-in Windows Backup tools or third-party software, as well as assisting with file recovery in case of accidental deletion or data loss.
  9. Basic Network Troubleshooting:
    • Helping users troubleshoot common network connectivity issues, such as Wi-Fi connection problems, IP configuration errors, and troubleshooting network adapters.
  10. Remote Desktop Assistance:
    • Offering remote assistance using tools like Windows Remote Desktop or Microsoft Teams to troubleshoot issues on users’ computers, including software configuration, settings adjustments, and troubleshooting errors.